requirement is for day shift coverage, it's imperative to plan for potential night shifts to ensure operational
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
field sales experience required Minimum 1 year Call center experience, outbound experience strongly work well under pressure and manage high volume of calls Ability to counter customer objections Must be independent English. Ability to work shifts (US) Role responsibilities: Manage a high volume of calls with existing or potential
field sales experience required Minimum 1 year Call center experience, outbound experience strongly work well under pressure and manage high volume of calls Ability to counter customer objections Must be independent English. Ability to work shifts (US) Role responsibilities: Manage a high volume of calls with existing or potential
similar position Available to be called out at any hour of the day or night to assist with situations Able
similar position Available to be called out at any hour of the day or night to assist with situations Able
Manage staff needs, performance, attendance, and shifts Collaborate with the maintenance team, to plan Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /