responses to general inquiries. Answer incoming calls and promptly address customer inquiries. Provide and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
projects, is currently seeking a qualified Site Agent to join their dynamic team in Cape Town as soon
Minimum 5 years' experience working as a Principal Agent on projects Solid knowledge of JBCC, NEC, FIDIC
Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele customer service to clients seeking to compare Estate Agents for selling their homes. The ideal candidate will support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers industry, including an understanding of Estate Agent functions and performance metrics, is desirable
Manager? As an accredited Sales Manager with Old Mutual, you will represent and lead your team with the creates a climate for optimal performance. The role calls for formal in-house training, the completion of for applicants who have previously worked for Old Mutual) (External) Managerial qualification – advantageous
Manager? As an accredited Sales Manager with Old Mutual, you will represent and lead your team with the creates a climate for optimal performance. The role calls for formal in-house training, the completion of for applicants who have previously worked for Old Mutual) (External) Managerial qualification – advantageous
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and providing daily direction and communication to agents to ensure that daily and weekly targets are met to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality assurance checks of call and ensure processes and procedures are adhered to. Coach Agents on issues arising Authority • The job holder ensures that the team of agents follow the required instructions, company decision
their families financial futures to them. The role calls for formal in-house training, the completion of development. As an accredited financial advisor with Old Mutual, you will represent the ideals and values to
their families financial futures to them. The role calls for formal in-house training, the completion of development. As an accredited financial advisor with Old Mutual, you will represent the ideals and values to
sparkle Join Our Team of Call Centre Sales Agents We're not just about making calls; we're about making a (Grade 12) qualification. At least 2 years in a call centre environment, ideally selling insurance. RE certification