performance seeks a Client Services Agent to focus on their B2C clientele. The Client Servicea B2C role responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for selling candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
for you!
Position Available: Inbound Client Contact Centre and Correspondence Administrator
service.
To provide face to face service to customers / members that visit the clients offices and to deliver on scheme service level agreements to ensure the required customer focus standards are delivered Client service cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined Engage with clients to ensure swift resolution of queries and provide required customer service Provide specific -Engage with clients to ensure swift resolution of queries and provide required customer service -Provide
applicable Service Level Agreement/s.
PE002379-RW-1 Our client in the medical insurance industry is currently looking to employ a Client Services Manager: applicable Service Level Agreement/s. Participate in negotiating annual increases for clients. Ensure clinics new client contracts. Ensure that clinics have necessary resources to deliver on expected services. Assist Management of client projects when applicable. Client: Build and maintain relationships with clients and internal external stakeholders. Deliver service level agreements applicable to clients and internal and external stakeholders
for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service successful candidate will manage a team of Client Service and Retention Consultants, will be part of Leadership team, and will report directly to the Client Service Manager. The candidate must be highly efficient Performance Areas (subject to change in the future): Client satisfaction ratios Consistent focus on First Call and continuously improved Client query response times and Maintaining Service Level Agreements Ensuring
for a Client Services Team Leader. As part of our exciting growth, we are currently seeking a Client Service successful candidate will manage a team of Client Service and Retention Consultants, will be part of Leadership team, and will report directly to the Client Service Manager. The candidate must be highly efficient Performance Areas (subject to change in the future): Client satisfaction ratios Consistent focus on First Call and continuously improved Client query response times and Maintaining Service Level Agreements Ensuring
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments department and confirm to clients on email with copy to SDM manager, Client Services Manager and Assistant booking confirmations before they are emailed to clients, correct as required and sign. Action account /
Our client is a dynamic insurance entity specializing in Corporate Risk Finance, Alternative Distribution
IT Software Development Solutions External Client Service Account Manager – Gauteng Permanent position working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing External Clients at their premises to discuss software solution needs for the External Clients premises systems that External Client request to be developed and implemented. External Client support Verify tasks