To provide face to face service to customers / members that visit the clients offices and to deliver on scheme service level agreements to ensure the required customer focus standards are delivered Client service cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined Engage with clients to ensure swift resolution of queries and provide required customer service Provide specific -Engage with clients to ensure swift resolution of queries and provide required customer service -Provide
To provide face to face service to customers / members that visit the clients offices and to deliver on scheme service level agreements to ensure the required customer focus standards are delivered Client service cooperate with peers and leader for best possible service delivery Compliance and Risk Management Defined Engage with clients to ensure swift resolution of queries and provide required customer service Provide specific -Engage with clients to ensure swift resolution of queries and provide required customer service -Provide
applicable Service Level Agreement/s.
IT Software Development External Client Project Manager. Permanent position Matric Certificate/ Grade of 3-5 Years External Client faced as an IT Software Development External Client Project Manager. Must go and see the External Clients at their own premises and speaking to the Client at Executive level Face Face to Face at the Clients premises whenever needed. Primary ongoing role/ responsibility is for Management toolkits and methodologies used. Managing the External Client relationship, expectations and driving the agreed
Phakisa Holdings are looking for a Service Point Advisor Gugulethu & Kuilsriver. Matric Good communication
sub-directorate SCM. Provide Client Relations Management services: implement the CRLR Client Relations Management assistance with processes to administer service level agreement with client. Liase with Legal unit for vetting contract register and send expiry notification to the client. Safekeeping of contracts and all records pertaining
global award winning client in the automotive industry seeks for Customer Service Consultant to join their and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
global award winning client in the automotive industry seeks for Customer Service Consultant to join their and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful for all end user support and service desk services to be delivered to client. Key responsibilities: To provide provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and