GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
present company products Demonstrate products to customers Assist management in identifying viable marketing
from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
Requirements:
Needs to have experience working with customer in terms of Technical/Systems support
Answer
candidate who will be able to develop into a Client Services Account Manager to handle their own portfolios
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a driving excellence and implementing innovative customer service strategies. Key Responsibilities Leadership ensuring efficiency and effectiveness in meeting service level agreements (SLAs). Identify and mitigate enhance productivity and customer satisfaction. Customer Escalations: Handle customer issues with empathy processes and enhancing the customer experience. Data Analysis: Utilize customer data to identify trends
globally They have thousands of products for their customers and focus on finding the best shipping solutions 700 locations in 130 countries As their new Customer Service Controller Air Imports, here's what you'll with internal and external requirements including Customs, attending to plant inspector, Port Health and need: A minimum of 4 years experience as a Customer Service Controller from the Air Imports industry essential
with many different levels of personas within customer base as well as internally at Mimecast. This person Oversee the day to day operation of one of the Customer Experience teams • Act as a mentor and resource resource for the team when dealing with customer incidents and strategies • Driving the defined CX strategy team • Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting knowledge and sales skills to resell value to customers. • Team leadership in retention activities – escalations