upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
stock takes and year end stock takes. Ensure all customer needs and queries resolved promptly and timeously
ensure that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS into Cargo Wise Send booking confirmations to customer Monitor booking placed, confirm cargo is on the bills prior to sending to customer and get draft confirmation from the customer · On vessel sailing check SOB details and confirm to customer Get release documentation from the customer Request for shipment release sheet. Obtain invoices/costs from all the relevant service providers, ensuring that the invoices are checked
from a Freight Forwarding Company is seeking a customs Administrator to join their team
Responsibilities:
Track cargo from airport to cargo facility
Handle customs stops
Knowledge of airfreight
handlers
Liaise with transporters
Understand customs release
Matric
Agent in need of a Customs Administrator to handle high volume airfreight customs admin. Cross-checking Inspection, Customs stops etc. As well as dropping and collecting the documents. Batch customs refunds (duty arrange delivery Matric 2-3 years' experience customs Must have a valid driver's license Able to handle
from a Freight Forwarding Company is seeking a customs Administrator to join their team Airfreight / courier EDI responses Track cargo from airport to cargo facility Handle customs stops Knowledge of airfreight ground handlers Liaise with transporters Understand customs release Matric R15K - R20K
and wear part products and services to their customers. Promote servicing and machine inspections. To To process all administrative work related to Servicing, Warranty Repairs, Machine installations, repairs the online Service Reports. Proactively promote services and inspections. Process customer orders for for services, repairs and inspections. Allocated required stock, coordinate picking and dispatch of spares spares where required. Sustain and improve service levels to key accounts clients. Collate the required
from a Freight Forwarding Company is seeking a customs Administrator to join their team Airfreight / courier EDI responses Track cargo from airport to cargo facility Handle customs stops Knowledge of airfreight ground handlers Liaise with transporters Understand customs release Matric R15K - R20K
Agent in need of a Customs Administrator to handle high volume airfreight customs admin. Cross-checking Inspection, Customs stops etc. As well as dropping and collecting the documents. Batch customs refunds (duty arrange delivery Matric 2-3 years' experience customs Must have a valid driver's license Able to handle