energetic person with a passion for delighting customers. This person must be structured, repetitive, organized quality work that conforms to the demands of a key customer base with extremely high standards and expectations Protecting ARR via customer retention and satisfaction programs derived from the Customer Experience Strategy upselling existing and new services into the account base • Review Customer Account Plans for the designated of key deployment projects where required in customers, coordinating various parties across business
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
organisation. If your answer is yes , Apply Now As a Customer Architect Specialist you will be responsible for Management tools Solid Experience in Computer Coding, Customer Centric Solutions, Installation Support, Process
CPT005174-JB-1 Are you passionate about helping customers succeed and wanting to thrive in a innovative innovative environment? My Client is looking for a Customer Support Representative to be onsite in office If you in customer support or a related role is a requirement, especially in the SaaS industry. Customer support and office productivity software. Customer support and customer management is an added benefit Ticketing
relationships with customers by understanding their needs and providing excellent service by email, phone
/>Responsibilities:
from a Freight Forwarding Company is seeking a customs Administrator to join their team
Responsibilities:
Track cargo from airport to cargo facility
Handle customs stops
Knowledge of airfreight
handlers
Liaise with transporters
Understand customs release
Matric
South Africa is looking to fill the role of an Customer Care Agent in the Sales Operations - Field Sales ensure that the customer care centre operates in a manner that supports the customer service excellence objective responsible to control and monitor the close out of customer complaints in an effective manner and to implement preventative measures not to repeat same errors: Analyse customer complaints and perform trouble shooting to resolve address customer issues. Raise awareness amongst customers and employees about the customer care centre
looking for a Customer journey specilist who will Develop and coordinate full funnel customer journeys strategies Experience in international markets. Experience with customer journey strategy development, reporting and implementation and Knowledge (essential): Customer journey strategy development Customer journey implementation, testing testing and reporting. Data analysis Customer journey insight generation and optimizations GA4 (Google
Agent in need of a Customs Administrator to handle high volume airfreight customs admin. Cross-checking Inspection, Customs stops etc. As well as dropping and collecting the documents. Batch customs refunds (duty arrange delivery Matric 2-3 years' experience customs Must have a valid driver's license Able to handle
from a Freight Forwarding Company is seeking a customs Administrator to join their team Airfreight / courier EDI responses Track cargo from airport to cargo facility Handle customs stops Knowledge of airfreight ground handlers Liaise with transporters Understand customs release Matric R15K - R20K