Resolve customer escalations efficiently • Collaborate with internal sales teams and customers • Conduct Conduct and document customer meetings • Ensure exceptional customer service during equipment breakdowns technician utilization • Understand and manage customer expectations • Oversee stock control management (preferred) • Relevant Technical Qualification in the service industry (preferred) Knowledge & Experience: Experience: • Administrative proficiency • Customer service excellence • Sales background is advantageous • Technical
compressed air and downstream equipment - supply and service The ideal candidate is a male between ages 20 and Duties in regards to dryer service assistant To conduct general servicing and repairs to desiccant / clear feedback (via WhatsApp/ app / email) to service coordinator and audit technician for reporting/ presentable. To assist in customer service tasks on site with customers related to service and repairs of their and driving) Liaise with customers Report to workshop foreman and service coordinator Job Specification
the Customer Experience within the Delivery Value Stream Lead, manage and control Customer Service, Operational Delivery Requirement and Specification Contract and Service Action Plan Performance Improvement Saving Report
completed repairs and services to ensure they meet manufacturer specifications and customer expectations. • ensuring compliance with all regulations. • Manage customer complaints and ensure their timely and satisfactory satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost management and organizational skills. • Strong customer service orientation. • Valid driver's license. Market
Maintenance and Rentals. With a strong focus on customer satisfaction and innovation, we pride ourselves currently seeking a vibrant and energetic Field Service Controller to join our team. The ideal candidate experience from the same industry. Control of Servicing, breakdowns and Preventive Maintenance of Forklifts Liaising with customers regarding status of jobs (ETA's on parts and booking jobs with customers once the technicians Job Cards Handle Job cards Queries for the Service Administration Department A minimum of 2 Years
commission belt scales and conveyor equipment at customer sites worldwide Maintenance and Repair: Perform of installations, maintenance activities, and service reports Provide detailed technical reports to management and clients as needed Customer Interaction: Interface directly with customers to understand their requirements requirements, provide technical support, and ensure customer satisfaction. Develop and maintain strong relationships identify opportunities for upselling products and services. Provide technical expertise and support during
Production/day to day tasks: Manage Workshop and Field Service maintenance activities Supervise, mentor, train Ensure that equipment is maintained, repaired and serviced in accordance with company procedure and OEM specifications and OEM requirements Perform the load testing services promptly and in a professional manner, with due maintain excellent customer relationships Work closely with the Sales Team and Customers giving prompt feedback registration preferred Minimum 10 years' experience servicing and maintaining SAE R40 000 - R50 000 Benefits
Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. activities required to provide effective supply and services to our clients. This position also plays an integral parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake
agricultural equipment Operations Monitor product and service quality and standards Evaluate operations for improvement environment Build Customer relationships Good communication skills with customers and dealers Administration experience in hydraulics and electronics Excellent Customer Relations background Have a mechanical background work outside of normal hours during breakdowns or service requirements CTC from R45 000 to R50 000
an EPCM company. Job Description Provide service and customer support during field visits or dispatches proper solutions. Produce timely and detailed service reports. Document processes. Safely operate vehicles information across the organisation. Comprehend customer requirements and make appropriate recommendations/briefings recommendations/briefings. Build positive relationships with customers. Qualifications NDip or N6 Mechanical Engineering