EPCM company.
Job DescriptionProvide service and customer support during field visits or dispatches solutions.
Ref: RB 415631 - Maintenance Fitter/Service Technician – Johannesburg Employer Description Our client Maintain and service machines such as light metal & wire forming Install, QC, service and troubleshoot troubleshoot machines on customer sites (electro/mechanical) Use milling machine, surface grinder, & lathe
and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service.
seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
seamless customer experience and achieving sales targets. DUTIES & RESPONSIBILTIES: Customer Support: incoming inquiries from potential and existing customers regarding Engineering and Mining products, pricing Prepare and send detailed and timely quotations to customers based on their requirements and specifications and shipping details to customers. Technical Assistance: Assist customers with technical inquiries related Build and maintain strong relationships with customers, understanding their needs and providing solutions
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete complete customer back orders Doing deliveries when needed Following up on customer back orders Completing Completing customer planning and visits on Repsly Doing cold calls to expand customer base Arranging and doing
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete complete customer back orders Doing deliveries when needed Following up on customer back orders Completing Completing customer planning and visits on Repsly Doing cold calls to expand customer base Arranging and doing
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete complete customer back orders Doing deliveries when needed Following up on customer back orders Completing Completing customer planning and visits on Repsly Doing cold calls to expand customer base Arranging and doing
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by information Maintain quality service by enforcing company standards Invoicing customers and order stock to complete complete customer back orders Doing deliveries when needed Following up on customer back orders Completing Completing customer planning and visits on Repsly Doing cold calls to expand customer base Arranging and doing
Know and have a passion for our business and our customers. Demonstrate and build functional and technical accountable for delivering results and satisfying our customers. Qualifications QUALIFICATIONS and EXPERIENCE transportation. ABOUT THE TEAM Marketing, Sales & Service plays an important role in Ford's revitalization progressive vehicle and mobility services company delivering a trusted customer experience. Candidates should as have a passion for the lifetime value of a customer. Ford MS&S embraces an audience-first mindset