is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
technology company for an experience Technical Services Manager with both technical, financial and management experience. The Technical Service Manager oversees all facets of the technical service organization, ensuring Building Customer Expectations and Agreements Inventory Management Budget and Expenditure Customer Interaction
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Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ an Infrastructure builds, Hosted PBX, and ICT Managed services & support. Inbound & Outbound Sales. Cold Weekly sales report. Resolving Customer queries. Maintain and Grow Customer Base. Searching for new business business opportunities (new customers). Set target per month to be met. Assist and plan ad hoc Sales Drives Drives. Following up on outstanding customer documents. Handle and process all paperwork and administration
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy