automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
vehicle brand is currently looking for a Service Advisor to join their growing team.
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
the following: Visit existing customers. Servicing of existing customers as well as searching for new Preparation and submission of quotations to customers. Follow ups on sales leads. Assistance with monthly success Excellent understanding of sales and customers service Must have matric certificate ( Essential) individual will be required to have a tracking service of the company's choice. NOT Negotiable. To be
the following: Visit existing customers. Servicing of existing customers as well as searching for new Preparation and submission of quotations to customers. Follow ups on sales leads. Assistance with monthly success Excellent understanding of sales and customers service Must have matric certificate ( Essential) individual will be required to have a tracking service of the company's choice. NOT Negotiable. To be
technology solutions. Client Meetings and engagement, Customer Relationship Management updates, Building and integrator relationships, sales and customer relationships. Customer/Client Management and Sales - Primarily Primarily involved in direct contact with customers / clients to acquire new business or develop existing senior level, likely to set/negotiate product/service terms or contracts. Relevant Degree or Diploma
Sales, courtesy calling customers, pushing sales Dealing with walk in customers i.e. processing orders analysis, tracking customer activity General admin i.e. filing Excellent customer interaction skills skills are necessary Service is what sets us apart, so a sense of urgency to get tasks completed is essential good with people / customers / complaints Taking initiative to engage with customers and properly educate