sites ensuring they are there within a response time. Document and track the position of all assets. and after hours. Monitor staff hours and working times of response employees. Ensure tracking software
sites ensuring they are there within a response time. Document and track the position of all assets. and after hours. Monitor staff hours and working times of response employees. Ensure tracking software
discipline to ensure tasks will be completed on time Operating independently and on own initiative within
discipline to ensure tasks will be completed on time Operating independently and on own initiative within
strategies to improve service levels & implementation time frames.
Delegation: Assigning tasks to team members and ensuring timely completion. Conflict Resolution: Mediating and Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends
scheduling, dispatching, and customer service. Ensure timely and efficient delivery of services to customers
completely remote and work from home. This is a full-time work from home position baring the first 4 months for the query to be resolved within a committed time frame in line with the agreed Service Level Agreement