CLIENTS' OFFICES IN SOMERSET WEST, WESTERN CAPE. The Support Engineer plays a critical role in the operational delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
IDEALLY SUITED TO A 3RD AND 4TH LINE TECHNICAL SUPPORT CANDIDATE WHO RESIDES IN THE WESTERN CAPE AND HAS Experience Extensive technical third- and fourth-line support experience in a large organization in relation Significant experience of implementing, managing and supporting End User Workspace solutions in a demanding environment detailed application and tenant knowledge to provide support and configuration, as appropriate. The End User in tickets. Leading on specialist fourth line support, and the design, implementation and documentation
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across 125 stores (South Africa and Namibia) General support of end user computing for hardware, networking expected SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives Requirements: 5 - 7 years IT Experience in remote End User Support. Must be experienced in Microsoft environment,
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia here https://www.datafin.com/job/3rd-technical-support-engineer/ OR e-mail a Word copy of your CV to Taryndatafin
approve the design, engineering, maintenance, and support of the IT infrastructure Ensure that the IT infrastructure Agile, DevOps, etc. Ability to design, build, support, and manage complex IT infrastructure systems and
As an Application Support Specialist, you will be working as a member of the PSO & QA team, working the Software Development, to provide application support across a range of web and desktop bespoke applications ‘train the trainer level' training. Production of supporting documentation to improve user experience and Certifications 2-3 years in Software Application Support / Quality Assurance Experience of delivering Microsoft
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill / Experience. Microsoft
Assistant (EA) role at our client is a crucial support position for the company's Chief Executive Officer specializes in providing computer repair and desktop support services, while monitoring and maintaining computer and group commitments to goals and objectives; supports everyone's efforts to succeed • Quality – Demonstrates