Quest Call Centre Inbound Jobs in Cape Town - Page 2
- Cape Town City Centre (41)
- Cape Town Region (38)
- South Africa (6)
- Somerset West (2)
- Westlake (2)
- Bellville (1)
- Claremont (1)
- Woodstock (1)
IT / Computing / Software
- E-merge It Recruitment (10)
- Datafin It Recruitment (5)
- Communicate It (4)
- Capita South Africa (2)
- Dante Group Pty Ltd (2)
- Network It (2)
- Pm Connection (2)
- Pro Talent (2)
- Progressive It Resourcing (2)
- Recru-it (2)
- Last 7 days (33)
- Last 3 days (6)
Server Engineer
Cape Town City Centre
Negotiable
Other information
share this job on whatsappBuild Engineer Cape Town
Datafin It RecruitmentCape Town Region
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
Cloud Engineer Woodstock
Datafin It RecruitmentWoodstock
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner.
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
Desktop Support Cape Town
Ilaunch LtdCape Town City Centre
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
Head Of Pmo Cape Town, South Africa
Progressive It ResourcingCape Town Region
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets
Head: Agile Pmo
Cape Town City Centre
Services
What will
KPI’s to ensure quality delivery.
Operations Analyst Northern Suburbs
Aga Recruitment SpecialistsCape Town Region
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Desktop Support Technician Cape Town
Insphired Recruitment SolutionsCape Town Region
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 NAS) Exchange troubleshooting Duties: Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers must verify with Kontak Recruitment. Ensuring all calls are logged into the helpdesk system and having ownership notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers
Share on Facebook
Share on Twitter
Share on Linkedin