customer service.
methodologies
is to own stakeholder relationships and service delivery for commercial and technical systems within Global
transparently
Own a monthly, global service delivery review with the protection services vendors, with
product delivery. Optimise productivity of the function. Realise improved business delivery. Foster and changes to project delivery mechanisms, methodologies and client service delivery improvements. Ensure services or projects are configured to drive priority delivery. Ensure services to client meet expectatioms. transparently presented Ensure optimal functional service delivery through establishing and maintaining Service Level
working in a fast-paced, proactive, and delivery-focused environment.
software applications and ensuring the timely delivery of software applications.Â
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Job
Our client requires the services of a Delivery Assurance Manager (Senior) – Midrand/Menlyn/Rosslyn/Home soon as possible. ROLE: Working closely with the Delivery Manager of the department to steer and support escalation of risks to the IT Product Owner and Delivery Manager. Coach and mentor junior team members
processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously impact on other departments to support improved delivery - Continually increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate knowledge
Lead the design, implementation, and successful delivery of large-scale, critical, or difficult data solutions involved in all aspects of data engineering from delivery planning, estimating and analysis, all the way through to data architecture and pipeline design, delivery, and production implementation. • From day one Architect). • Experience with development and delivery of microservices using serverless AWS services issues and errors. • Strong experience in SDLC delivery, including waterfall, hybrid, and Agile methodologies
Manager is responsible for ensuring the successful delivery of all assigned projects relating to the set-up to be allocated to the project by the relevant delivery team and resolve any scheduling / allocation concerns required and what the consequences are of late delivery, Identify potential risks that could hamper the Managers, Practice Leads, Technical leads and delivery teams and Customer Success Managers for the good Customer success managers Service desk Technical delivery teams, managers and senior managers Business development