Financial Services /6 month contract Johannesburg Requirements Responsible for delivery management in financial
processes and functions to further improve service – Knowledge Management, Incident & Request Management Management, Event Management, Service Transition, and CMDB Management (with self-service capabilities)
SKILLS: Knowledge of Operations Processes/IT Service Management (ITSM/ITIL) Incident Management Problem Management
dealer support related to vehicles services plans . Responsible manageing various core functions related efficient customer service delivery and dealer satisfaction. Sales claims Management System management
ID's & authorisation, manage service delivery operations, manage infrastructure resource administration and integration with other services. Office 365 Administration: Manage and support Office 365 services
identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs, problem
identities, Roles & Access Management. Service Management: Incidents Monitoring, manage SLAs, problem
ideal candidate is knowledgeable about IT Service Management, has experience with various technologies
required and updating the resolutions on IT Service management systems. Supporting and assisting in the
required and updating the resolutions on IT Service management systems. Supporting and assisting in the