directly to the Commercial Products Manager. The Services Manager will be responsible for providing leadership
SKILLS: Knowledge of Operations Processes/IT Service Management (ITSM/ITIL) Incident Management Problem Management
Depth Knowledge of Operations Processes / IT Service Management (ITSM/ITIL) Incident Management Problem Management
Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training
monitoring and resolution of English and German IT Service Management (ITSM) VIP and end-user support requests
Client in the financial services / cash management solutions sector requires a results driven Business
Client in the financial services / cash management solutions sector requires a results driven Business
Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training
Develop, manage, and implement communications and engagement strategy for the payments modernisation programme, including the real-time gross settlement (RTGS) programme. Key Performance Areas: - Develop external and internal communications and stakeholder strategies. - Develop a comprehensive plan
Develop, manage, and implement communications and engagement strategy for the payments modernisation programme, including the real-time gross settlement (RTGS) programme. Key Performance Areas: - Develop external and internal communications and stakeholder strategies. - Develop a comprehensive plan