maintaining the brand standards of service and quality. Management: Direct and manage the operational
Manage QA external service providers (SCS Africa, GOTECH and ECOLAB). Effective management of QA budget. Ensure
Equipment and Methods •Knife Skills •Customer Service •Time Management Internal applicants should apply on the
Train and motivate and manage all banqueting staff.
Assist with queries and guests complaints
Manage the entire service operation of the restaurant.
Create and maintain relationship with guests in the restaurant.
Daily meetings and handovers with staff
Staff rostering.
deliver high-quality services and experiences.
product and service standards Experience in leading and inspiring teams Experience in managing Business Partners and Service Level Agreements Thorough understanding of legislation (SHE / LRA/ risk management) Provide turn down services for hotel staying guests. Oversee the planning and integrated management of projects business partners and service providers) understand relevant standards and procedures. Manage the financial position
product and service standards Experience in leading and inspiring teams Experience in managing Business Partners and Service Level Agreements Thorough understanding of legislation (SHE / LRA/ risk management) Provide turn down services for hotel staying guests. Oversee the planning and integrated management of projects business partners and service providers) understand relevant standards and procedures. Manage the financial position
way, encourage guests to buy SPA services and products.
way, encourage guests to buy SPA services and products.
encouraging guests to purchase SPA services and products.