for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
experience in high volume cold calls per day
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
integral to facilitating the placements of talented students in prestigious college sports programs across responsibilities will include: Student-Athlete Services: Evaluating student-athlete's academic and athletic orientation and onboarding of new student-athletes Creating student-athlete timelines and ensuring they they are accurate and up-to-date Creating student-athlete resumes and ensuring that the resumes are up-to-date Editing and producing student-athlete highlight reels Searching and negotiating student-athlete scholarships
integral to facilitating the placements of talented students in prestigious college sports programs across responsibilities will include: Student-Athlete Services: Evaluating student-athlete's academic and athletic orientation and onboarding of new student-athletes Creating student-athlete timelines and ensuring they they are accurate and up-to-date Creating student-athlete resumes and ensuring that the resumes are up-to-date Editing and producing student-athlete highlight reels Searching and negotiating student-athlete scholarships
learning programs, liaises daily with multiple students, lecturers, and staff. This role will also include communication with students, teaching staff and the Higher Education team, maintaining student records and the customer queries Receiving registrations from students and registering them on the courses you are coordinating policies and procedures Training lecturers and students on the use of Blackboard Ultra Assisting in the
learning programs, liaises daily with multiple students, lecturers, and staff. This role will also include communication with students, teaching staff and the Higher Education team, maintaining student records and the customer queries Receiving registrations from students and registering them on the courses you are coordinating policies and procedures Training lecturers and students on the use of Blackboard Ultra Assisting in the
innovation Support, Finance, HR); Postgraduate students;Researchers; Heads of academic departments; Members Internationalstakeholders; Prospective postgraduate students; Re-directing queries where necessary; Receiving main point of communication (enquiries/telephone calls); Handling general telephonic enquiries, e-mails