Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted System (APTS). Informing national office that the centre has completed the Assessment Printing Tracking preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded of each assessment and hands over to the Results Centre for the marking, results capture and moderation
System (APTS). Responsible for ensuring that actual student numbers are updated in the Assessment Printing Printing Tracking System (APTS). Ensure that the student numbers, venue and Invigilator details have been inserted System (APTS). Informing national office that the centre has completed the Assessment Printing Tracking preparation for upcoming assessments. Informs students when Programme Assessment Schedule is uploaded of each assessment and hands over to the Results Centre for the marking, results capture and moderation
Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly Holds in line with Aging Bucket (Adding/Removing). Students must be suspended for non-payment after 90 days query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system