desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
intended. Service delivery and support - Continuously assess and recommend improvements to our platform and production environment such as Cloud and/or Data Centres Procurement and IT asset management Knowledge: options with reasoned arguments. Independence: Assesses the risk and opportunity of identified strategies
planning, assessment and reviews Manage and report progress on remedial activities from risk assessments Risk Risk Forum meeting ISO forums Third Party Risk Assessment reviews Qualifications: 3yr Diploma or Degree planning, assessment and reviews Manage and report progress on remedial activities from risk assessments Risk Risk Forum meeting ISO forums Third Party Risk Assessment reviews Qualifications: 3yr Diploma or Degree
Third Party Risk Management activities planning, assessment and reviews
planning, assessment and reviews Manage and report progress on remedial activities from risk assessments Risk Risk Forum meeting ISO forums Third Party Risk Assessment reviews Qualifications 3yr Diploma or Degree
design, system testing, security assessments, performance assessments and user interfaces and applies conducts feasibility studies, business cases, risk assessments, prototypes, writes proposals, creates functional