We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
training sales employees, holding regular conference calls, reviewing team member expense reports, coaching
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
Matric, completed RE5, FAIS credits and 2-3 years call centre sales experience in Life Insurance to join reputable HAVE: Matric RE5 FAIS fit and proper 2 years call centre sales experience in Life Insurance industry Successful Successful track record in sales DUTIES: Outbound call centre Working from leads Sales of Life Insurance products
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links