involves overseeing the Reception or Welcome Desk department for a group of 22 companies. Responsibilities: environment that emphasizes excellent customer service and a proactive approach. Member Experience: Ensure welcome desk staff, covering procedures, customer service protocols, and emergency response. Administrative Administrative Coordination: Collaborate with departments such as security, admin, facilities, and HR to ensure professionally. Escalate complex matters to appropriate departments or management as required. Communication: Liaise
Rental: Isando: RNEG Staff management Customer Service management Reports Sales and Operations management meetings Handling of financiel queries for the department Matric 5 Years Management experience within Operations/Truck
studies, LLB/LLM Solid track record within a client service/client complaint environment Higher level managerial Determining the root cause of the failure and recommend corrective action Creating a system to generate statistics
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants time Escalate complex issues to the relevant departments Any other duties as assigned by the company from Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants time Escalate complex issues to the relevant departments Any other duties as assigned by the company from Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral and Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
and General Manufacturing sectors. As a leading service provider, we proactively seek out the expressed Liaise with Control Tower Department for analytics support or finance department for Invoicing support. report progress to management. Monitor new client service roll-out / implementations and escalate non-adherence customer contact detail via KAMs. Monitor the service adherence to agreed client SLA's. Monitor and report
and General Manufacturing sectors. As a leading service provider, we proactively seek out the expressed Liaise with Control Tower Department for analytics support or finance department for Invoicing support. report progress to management. Monitor new client service roll-out / implementations and escalate non-adherence customer contact detail via KAMs. Monitor the service adherence to agreed client SLA's. Monitor and report
existing clients are satisfied with the products and service
Collect and deliver samples for colour matching
Network with other service providers in the industry to obtain information
specials and promotions, as well as to purchase the correct products for their application needs
Deliveries
Customer Service Ambassador to be the face of our company and promote our products and services in our our Randburg store. Post about our products/services online (e.g. social media and forums) Create, share customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth Provide feedback to the Marketing and Product departments regarding customers' requests Able to effectively
offices (nature conservation and veterinary departments) – Must be flaunt in English & Afrikaans and detail orientated Total emphasis on customer service Grade 12 with at least 3 to 5 years in a Logistic