Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Responsibilities:
currently seeking a Debtors Controller to join their dynamic team. As a Debtors Controller, your responsibilities
Reference: NFR004155-PaB-1 A Debtors Controller is needed in Bryanston , Gauteng . My client is an industry and experienced Debtors Controller to join their dynamic finance team. As a Debtors Controller, you will will be responsible for managing the company's debtors book and ensuring timely collections and reconciliations Managing and reconciling the debtors book Ensuring timely collections from debtors Conducting credit checks clients Setting up payment plans for debtors Preparing reports on debtors' balances and collections Resolving
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
for a company based in the Sandton area for a Debtors Controller. Reconciliations Payment processing allocation Financial Degree 2-3 years experience in Debtors R11 000 - R16 000 CTC
Reference: CAW005964-NT-1 Dealership Debtors Clerk/ Cashbook - Johannesburg North, Gauteng Our client Dealership Debtors Clerk/ Cashbook for accurate reporting and allocation of debtors and cash accounts. Responsibilities: Responsibilities: To ensure that the debtors book is in accordance with company policy To follow up all report to the Accountant any debtor which might be at risk Debtors reporting: 7 day debtors to be sent out out daily, Trade debtors feedback to be accurate and detailed for Ops meetings done weekly Ensure that
Our client is urgently looking for a Debtors Clerk with a stable working track record to become part Reconciling accounts when short/over paid Deal with reps on outstanding/short paid accounts Ensure correct correct ageing of accounts not paid or short paid Send 7-day letters and place accounts on hold when instructions instructions received Assist senior clerk to follow up on accounts on hold Prepare age analysis for CGIC declarations Credit Notes and Statements Updating IMX on new accounts Requirements: Advantageous – CGIC Experience or
search of a Senior Debtors Clerk for a client at their Midrand Offices. Accounts Receivable Bank Reconciliation Reconciliation Accounts administration Account Reconciliation SAP Some duties: Monthly reporting to Debtor Manager collection and minimisation of risk. Maintain Debtors data base on SAP Business 1 by setting up term customer naming conventions, linking customer accounts to account groups, and confirming accuracy of beneficiary creation of SAP system reports to aid management of debtors and identify discrepancies for urgent attention