Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton
Knowledge, Skills and Abilities:
Junior Bookkeeper/ Admin Support (JB4522) Sunninghill, Johannesburg (Office Based) R16 000 – R18 000 organized and detail-oriented Bookkeeper with basic admin and marketing experience to support a team that bookkeeping or accounting. 2 or more years of bookkeeping experience. Proficiency in accounting software (Xero financial records using accounting software (e.g., Xero, QuickBooks). Process accounts payable/receivable Reconcile bank statements and key General Ledger accounts. Process payroll and ensure tax/employment regulation
to support management decisions. In addition, accounting staff are responsible for tax reporting, internal financial problems and improving accounting processes. The post Accountant appeared first on freerecruit