losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent mandatory training on systems and processes Ensure that bank guidelines are followed relating to online fraud online banking product knowledge Card, merchant payments systems, and eCommerce experience Banking regulations
Call Centre Team Leader, Illovo - Johannesburg
Market
commission
Responsible for managing the call centre sales team who process Inbound calls.
Help
/>Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
Duties
recruits, selects, assesses and appoint sales and admin staff
Manage and development departmental staff
be extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer
of the collections environment, specifically a Bank as a portfolio.
Requirements:
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Microsoft Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role Prior sales experience experience minimum - 2 years preferably in banking or insurance. Salary : R6000 per month for intial
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to service experience. - Always keeping our clients (FA, admin staff and Channel Partners) informed and in the
Minimum applicable experience (years): 3 years in Call Centre Management / Supervision Required nature of experience:
Experience in Short Term Insurance / Call Centre. • FAIS Compliance • Call Centre qualification will be advantageous Confident, • Excellent skills in Sales The post Call Centre Supervisor appeared first on freerecruit.co.za
Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co