Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring
Itec SA has an exciting vacancy for a Direct Sales Admin Manage. The rolle is responsible for the management (Outlook, Word, Excel) Good understanding of accounting principles and business processes Essential experience
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton
Knowledge, Skills and Abilities:
drawings
Management. TKDS is currently looking for an Office Admin /Receptionist/ Front Desk Assistant (Starte date 2024) Responsible for the overall daily office admin operations. Manage front desk and maintenance of