Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring
Join a Leading Bank's Journey A leading bank in South Africa is calling for Salesforce enthusiasts to You'll support ongoing tasks within our Business Bank Operations and oversee the drive to increase efficiency contractors within South Africa's dynamic financial and banking sectors. Here's why you should consider joining insights and connections within the financial and banking industries, ensuring you are placed in roles that accelerate your career growth in the financial and banking sectors. Join Losika Consulting and take the next
requires a professional with a strong background in banking, compliance, and project management. The ideal experience in the banking or financial services industry. Strong knowledge of banking operations, compliance
Introduction: Our client, a leading financial institution, is seeking a highly skilled and experienced BI Analyst II to join their team. The successful candidate will play a critical role in supporting business intelligence initiatives and providing valuable insights to drive data-driven decision-ma
NFC022016-Sel-1 Calling all Treasury Risk and Banking Coordinators If you are excellent with relation FMCG company is seeking a dedicated and dynamic Banking Coordinator to join their exceptional team. The and mitigating financial risks, optimizing our banking relationships, and ensuring the efficient operation and external audit Open Bank Accounts and collate onboarding documents Close Bank Accounts and obtain signatures signatures Liaise with stakeholders Bank mandates Education and Experience: Degree in Finance or Administration
quality, and funding parameters enabled through our banking client's project methodologies and people management Consulting and contribute to the success of our banking client through effective project management and
Introduction: Our client, a leading financial institution, is seeking a highly skilled and experienced BI Analyst II to join their team. The successful candidate will play a critical role in supporting business intelligence initiatives and providing valuable insights to drive data-driven decision-ma