3 years post apprenticeship experience within servicing, testing of Medium Voltage Switchgear. Protection
procedures. Grade 12 A diploma in HR or Business admin is a must. Previous experience in HR and payroll
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
control and repair. Proven experience in excel and admin (Microsoft packages) Duties: Daily check and reporting
Operating Procedures
- Customer Service
- Consistent Increasing of Customer Base
REQUIREMENTS
effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office
product knowledge
- Be Pro-Active and customer services orientated.
- Self-motivated
- Team
aspects of dealership operations, including sales, service, parts, and finance departments, ensuring smooth maintaining high levels of customer satisfaction.
Standard Operating Procedures - Customer Service - Consistent Increasing of Customer Base REQUIREMENTS, SKILLS effectively communicate with internal and external customers. - Excellent computer proficiency (MS Office – and product knowledge - Be Pro-Active and customer services orientated. - Self-motivated - Team Player
aspects of dealership operations, including sales, service, parts, and finance departments, ensuring smooth profitability while maintaining high levels of customer satisfaction. Customer Relationship Management: Build and maintain strong relationships with customers, ensuring a premium customer experience that aligns with our deep understanding of the automotive market and customer preferences. Financial Expertise: Proficiency with the ability to build relationships with customers, staff, and stakeholders. Problem-Solving: Strong
a professional and friendly service to all internal and external customers at all times. Competencies: Certificate/Diploma in Micro Lending Frontline Service (NQF 4) (desirable) Experience: Micro finance industry