Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments usage of the service and logistics departments ● Ongoing performance management of the service and logistics expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division Goal Oriented and able to meet deadlines The post Service Manager needed appeared first on freerecruit.co
claims ● Maintain non-motor and own damage claims service effectively ● Ensure ALL calls are answered according Centre experience Bilingual (must be able to speak Afrikaans) Team work Client orientation Communication
with enquiries and deliver a satisfactory service to our customers. Key Responsibility Handling of inbound skills Must be able to sell in both English and Afrikaans Solid Negotiations The post Call Centre Agent
improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance Ability to work remotely and drive results Able to speak English fluently The post Hotel General Manager
Detailed research reports, including market and customer information on new and potential clients. ● Plan working with the team to develop proposals that speaks to the client’s needs, concerns, and objectives
well with people. Strong command of English and Afrikaans. At least 5 – 10 years working experience in a
business relationships with current customers and prospective customers in the assigned territory/market generate new business for the organization’s products/services. Makes telephone calls and in-person visits and existing and prospective customers. Researches sources for developing prospective customers and for information for current and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates management, accounting, logistics and technical service groups. Analyzes the territory/market’s potential
agent you will play a crucial role in the customer service and sales operations of our car rental company responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
sales with existing and potentially new customers. Assist service technicians to book parts. Key Performance provide timeous feedback on customer requirements Build strong customer relationship Meet monthly parts Follow-up and resolve customer parts order enquiries Provide regular feedback to customers on back orders and team targets Assist service department to identify parts Book parts for service technicians Assist with communication skills Building Relationships Teamwork Customer service orientation Commercial orientation Plan, organise