Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with
Administer the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial levels to increase talk time, not allowing the abandon rate to exceed abandon level targets • Monitor all off phone activities time - such as (Dispo , Dead, Meetin
quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
Our client is looking for a Senior SQL Developer to join their team in Randburg – Gauteng. Main purpose of the role: The SQL/C# Developer will be part of our client's operational development team directly supporting the call centre, reporting to the Head of IT with dotted line reporting to the IT