• To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum and update if necessary all personal contact information for clients including the Medical Aid details • potential claim disclosure is communicated to the client when necessary • To achieve a minimum QA (quality decision pertaining to a client query when necessary • Dealing with client queries professionally, adequately the telephone within 2 rings and resolving the client/broker query/request in a professional and timeous
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an outbound outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is required existing and potential clients and ensure targets and standards are achieved and client satisfaction maintained Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation
opportunity to work within a financial sales outbound contact center where you will receive qualified leads, requirements Financial Advice Effectively handles all client queries professionall without providing advice technology in a professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer
Reference: CPT007088-AD-1 CLIENT ADMINISTRATOR CAPE TOWN - CBD R15 000 - R25 000 CTC DEPENDING ON EXPERIENCE diary (Client birthdays, meetings etc.) General office duties - Scanning, printing etc Ensure client filing office is followed Manage client queries Gather and prepare information for client meetings (Reviews, proposals life cover etc. ) Implementing and monitoring client proposals and submitting applications Implementing
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Hiring: Client Engagement Specialist (Cape Town)
As a Client Engagement Specialist within Sustainability for managing and enhancing relationships with clients, ensuring they receive maximum value from the data point of contact, understanding client needs, facilitating communication, and driving client satisfaction Responsibilities:
Client Relationship Management:
Serve as the primary contact for clients, addressing
Build and maintain strong, long-lasting client relationships by understanding their business goals
Scope of work