output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital
investigate claims received from all sources, contacting, and interviewing relevant persons whilst gathering
of the company has earned the company a diverse client portfolio across the globe. Real Promotions has