motivated individual to assume the role of Service Manager at their dealership.
service advisors to provide exceptional automotive services.
Reference: CAW005587-JH-1 Service Manager - Hillcrest, KwaZulu-Natal Our client is on the hunt for a and motivated individual to assume the role of Service Manager at their dealership. Primary Responsibilities: proficient technicians and service advisors to provide exceptional automotive services. Cultivate a positive and repair services, surpassing customer expectations. Pursue continuous improvement in service efficiency relationships with customers. Promptly address concerns, ensuring a positive and memorable service experience
and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service. Thoroughly Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively plan and order parts based on vehicle identification to streamline service processes. Demonstrate effective production scheduling
and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service.
brand and maintaining positive relationships with customers, the community, influencers, and like-minded organizations role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
brand and maintaining positive relationships with customers, the community, influencers, and like-minded organizations role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
footage to customers as required, 9. Training new controllers as required, 10. Attend to any customer complaints departments, 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within leave and absence issues, 7. Analysis of employee customer call quality of the department, 8. Maintenance Show a courteous manner at all times to both customers and other company employees in the group. 4. Be Promote relationships with all of the company's customers and suppliers that reflect trust and credibility
footage to customers as required, 9. Training new controllers as required, 10. Attend to any customer complaints departments, 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within leave and absence issues, 7. Analysis of employee customer call quality of the department, 8. Maintenance Show a courteous manner at all times to both customers and other company employees in the group. 4. Be Promote relationships with all of the company's customers and suppliers that reflect trust and credibility
installations, communicating with customers and updating the ERP with customer replies, website report checks
privilege of offering professional, personalised service for over 50 years. Spearheaded by our experienced financial management and administration, secretarial services as well as the administration of deceased estates