reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering development of skills within the team. • Ensuring the delivery of high-quality service to all internal and needs for call centre resources. COMPENTENCIES AND SKILLS: • Aptitude in decision-making and problem-solving speaking skills. • Meticulous and detail orientated. • Outstanding organisational and leadership skills. • • Strong reporting skills with analytical skills and ability to draw insights from operational stats.
Bromhof – Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION doing so, strong interpersonal and communications skills, business acumen and expertise and a thorough understanding procedural improvement. Delivery of projects (including all key milestones) on time, within budget and to agreed Excellent communicator of plans and information: strong skills in building the case for change, drawing on data understanding of processes. Exceptional project management skills. A sound understanding of financial management
evaluate, and investigate claims received from all sources, contacting, and interviewing relevant persons gathering evidence relative to projects. Analysis of all relevant data, trending, and reporting activities working knowledge regarding Public Administration. Skills: Strength in investigative methodology Factual
gaining experience, advanced knowledge, leadership skills and abilities to grow as a person in the work environment English is mandatory) and written communication skills Ability to multitask, prioritize, and manage time