organisation, specialising in sales, marketing, training, development and brand activations. Thus, the Monitor the company's industry competitors, new products and market conditions Familiarity with different
strategies through the management of the daily productivity in and output measures required to achieve and Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
relevance of the information submitted by the team. Training, growth, development, and overall wellness of