/>- 3 years experience in providing help desk support.
Competencies and Skills
- Working knowledge of helpdesk software and remote control to users desktops
specialization and also in other system supported.
- Excellent problem-solving abilities.
currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance issues and incidents Log and track all support requests in the helpdesk system Escalate complex issues to satisfaction Requirements Proven experience as a Helpdesk Technician or similar role Strong knowledge of
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required and ticketing systems to manage and prioritise support requests. Awareness of IT-related regulatory requirements
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral phone issues for both on-site and remote users Support, document, monitor, configure, and administer the procedures or provide training to end users and IT Support Technician staff when needed. Assist with the assessment
JOB DESCRIPTIONThe ability to configure, optimize and deploy Cloud based VPNs, SASE, SD WAN Management, Cloud Network Sockets, Wi-Fi, PPOE and infrastructure network components layer 1 to 6.
In addition, skills around software defined firewalls, zero trust environments and management of
Requirements:
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your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
recruiting for a Manager External Stakeholder Support to provide support to the Senior Manager of Medical Advisory Service Level Agreement quarterly site visits Support in the management and monitoring of SPNs to implement implement and give results within set targets Support in the management of divisional budget in line with Medical Advisory Services in providing clinical support to Healthcare Management and the Scheme's other in their external stakeholder-related matters Support Provider Relations and Network engagements (quarterly
recruiting for a Manager External Stakeholder Support to provide support to the Senior Manager of Medical Advisory Service Level Agreement quarterly site visits Support in the management and monitoring of SPNs to implement implement and give results within set targets Support in the management of divisional budget in line with Medical Advisory Services in providing clinical support to Healthcare Management and the Scheme's other in their external stakeholder-related matters Support Provider Relations and Network engagements (quarterly