Required
/>- User profile/security maintenance on all applications.
- Organize, manage, facilitate training
changes made that affect Application
- Create and update E-content for applications.
- Innovation
DR tests for Applications.
- Circulate communications to users regarding Application updates
- 3 years experience in providing help desk support.
Competencies and Skills
specialization and also in other system supported.
- Excellent problem-solving abilities.
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through To maintain an up-to-date knowledge of supported applications and developments To take an active role • A strong interest in Ecommerce, software applications and back-end systems. • Ability to learn new systems. • Some experience of Business software applications. • Must be able to work under pressure • Highly with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications & how they your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through To maintain an up-to-date knowledge of supported applications and developments 12.To take an active role
invoices, purchase orders, and financial reporting. Support project managers with administrative tasks, event
/>Description:JOB PURPOSE
The Support Analyst (Production System) is responsible for ensuring
and availability of production systems and applications. This role involves monitoring system performance
and collaborating with cross-functional teams to support business operations.
RESPON
/>
Visual Studio, C Angular and React
* Strong understanding of mobile and web application development
Key Performance Area:
Supporting Technology Strategy & Innovation
Applications strategy aligned to the functional Technology
Technology strategy and Roadmap.
corporate strategy.
in C#, SQL Server, JavaScript, Angular and Azure