Required
Duties and responsibilities
- Logging and tracking of incidents and requests.
- Perform initial investigation, assign ticket priorities and follow each ticket through to
resolution and ticket closure.
- Analyse incidents to determine problems and driving the
operational quality for the assigned applications
years experience in Siebel development or application support. Design and develop software applications
/>- SAP BPC skills.
- Experience in Application Support.
- Any additional responsibilities assigned
HR Reporting and Planning Applications from Lumira to SAC.
- Support applications in BW and SAC
Service Desk Manager to support Application Support teams across a few work streams.
The Desk environment, with a specific focus on application support.
operational quality for the assigned applications.
Management Review. ASSISTANCE WITH SAHPRA APPLICATIONS Support in processes where actions are assigned submissions RAD CON, NRCS, ICASA LICENCE APPLICATIONS Support in processes where actions are assigned applications. Prepare RAD CON Application packs as required for legal entities GENERAL Support with External Audits
Management Review. ASSISTANCE WITH SAHPRA APPLICATIONS Support in processes where actions are assigned submissions RAD CON, NRCS, ICASA LICENCE APPLICATIONS Support in processes where actions are assigned applications. Prepare RAD CON Application packs as required for legal entities GENERAL Support with External Audits
/>ASSISTANCE WITH SAHPRA APPLICATIONS
Support in processes where actions are assigned
/>RAD CON, NRCS, ICASA LICENCE APPLICATIONS
Support in processes where actions are assigned
CON Application packs as required for legal entities
GENERAL
Support with