organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
relevance of the information submitted by the team. Training, growth, development, and overall wellness of
advantageous. Knowledge: Sound working knowledge of applicable legislation and terminology. An excellent understanding