performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE, BUT ARE NOT LIMITED TO: • Design and implement Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE, BUT ARE NOT LIMITED TO: • Design and implement Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
systems for reporting and recording of projects including the project management system, ProofHub. Compilation relevance of the information submitted by the team. Training, growth, development, and overall wellness of
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
MANAGEMENT Create project structures for stakeholders including timelines, project plans, tasks, team responsibilities procedural improvement. Delivery of projects (including all key milestones) on time, within budget and