operational quality for assigned applications. Assisting the infrastructure lead with operational challenges KPIs and proposing measures to enhance quality. Assisting in post-incident analysis and resolution for major Continuity Management (ITSCM) tasks, such as emergency exercises, and availability management. If you
Diploma/Degree
for special activities,
appropriately with customers telephonically and on email. Assisting in debtors function activities such as resolving
and to minimise down time and costs. •Motivate, assist, support and coach team members so that departmental