KPIs within an account delinquency life cycle. • Good understanding of business functions such as HR, Finance culture and vision. • Oversee the daily operational functions of the collection call centres of the company company and collaborate closely with other functional areas to ensure optimal performance i.e. IT, Technology the best people and managing the development of skills within the team. • Ensuring the delivery of high-quality needs for call centre resources. COMPENTENCIES AND SKILLS: • Aptitude in decision-making and problem-solving
Bromhof – Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION – Bromhof – Gauteng Position Reporting to: Accountability Executive POSITION PURPOSE POSITION DETAILS stakeholders to effectively hold government to account for the improvement of administration, systems doing so, strong interpersonal and communications skills, business acumen and expertise and a thorough understanding knowledge and qualifications. Description KEY ACCOUNTABILITIES POSITION DETAILS OUTPUT 1: PROJECT MANAGEMENT
– Bromhof – Gauteng Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS & PROJECT MANAGEMENT feedback and input to the Executive Director of Accountability as to team issues, growth requirements and working knowledge regarding Public Administration. Skills: Strength in investigative methodology Factual
gaining experience, advanced knowledge, leadership skills and abilities to grow as a person in the work environment English is mandatory) and written communication skills Ability to multitask, prioritize, and manage time