Overview:
Dash BPO is a leading provider of Business Process Outsourcing (BPO) services specializing
experience as a Quality Manager or similar role in a BPO or call center
environment.
• In-depth
As a Real-Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,
notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance.
Floor manageme
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination staff in a call centre environment. Experience in a BPO outsource call centres servicing international clients
year in a procurement role
- Has worked on BPO [advantageous]
Skill Set
- Computer literate
Training. Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading