Gauteng Job Type: Permanent Job Level: Skilled Experience: Between 5 – 7 Years Summary POSITION DETAILS incumbent must be passionate about working with business and other stakeholders to effectively hold government communications skills, business acumen and expertise and a thorough understanding of business principles and position requires a generalist with demonstrable experience in project management and process efficiency simplification, efficiency, and enhancement to deliver business process improvements, stakeholder satisfaction
internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory Management is an advantage. • 7 years working experience in a large call centre at a debt collection company company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar delinquency life cycle. • Good understanding of business functions such as HR, Finance, Marketing etc. colleague, closer to client and in control of your business. • Conducting performance management of call centre
POSITION INPUTS Qualifications and Experience: Minimum 7 years’ experience within the investigations sector
industry by increasing company sales while gaining experience, advanced knowledge, leadership skills and abilities