JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution delinquency life cycle. • Good understanding of business functions such as HR, Finance, Marketing etc. TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance desired results and set targets. • Operational planning & managing the daily running of the call centre colleague, closer to client and in control of your business. • Conducting performance management of call centre
introduction of various and diverse projects, project planning and project coordination. The Project Manager and collaboratively with various stake holders, providing input into the complex aspects of a project. The incumbent must be passionate about working with business and other stakeholders to effectively hold government communications skills, business acumen and expertise and a thorough understanding of business principles and structures for stakeholders including timelines, project plans, tasks, team responsibilities and status reporting
INVESTIGATIONS & PROJECT MANAGEMENT Strategise, plan, and conduct various concurrent small- and large-scale identity of whistle blowers and the information they provide are effectively. protected. Analyse relevant data data and review evidence gathered. Provide expert input into investigations. conducted by self and the submitted by the team. Training, growth, development, and overall wellness of team. Provide regular feedback growth requirements and disciplinary issues. Providing support, guidance, and effective management of
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the