Collections Call Centre Manager or in a similar role. • Sound understanding of collections KPAs and KPIs targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery targets are met by empowering, motivating and developing an operational team to achieve desired results
specialising in sales, marketing, training, development and brand activations. Thus, the success and With the goal of being able to excel within your role, enjoy yourself while you build a successful career
companies mandate. Liaise and engage with various role players always maintaining absolute confidentiality information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular Acts with special emphasis on the company and its role as per the Protected Disclosures Act, policies,
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements