service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where
around check up on clients properties (shopping centre, estate, vacant land) Be hands on and assist where
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month Number of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
Duties & Responsibilities
Cold calling and Exisisting clients to distribute the Aerosol paints