the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Grade 12 2 to 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony
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year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and
a customer service industry
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
by discussing client requirements either via call centre or over e-mail advising on suitable options in
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Balance Job Description requirements Bookkeeping Bank Cash books capturing of all data and reconcile Petty accounts Month End Journals Recons of accounts Banking Capture Payments Create & maintain payment payments and ensure proofs are submitted Processing of bank statements The post Junior Bookkeeper appeared first
Internal auditing of business Business health check Bank account reconciliation documentation of ALL KD purchases
transactions and ensure proper documentation Perform bank reconciliations and resolve any discrepancies Monitor