Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
vacancy for a Direct Sales Admin Manage. The rolle is responsible for the management of the end-to-end administration credit vetting Liaise with the respective rep and Manager on approval criteria Complete deal paperwork with Co-ordinate internal sales workflows in Itec's document management system (M-Files) Compile and submit commission
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring parcels. Managing samples. Interacting with clients & suppliers via email & phone call. Qualifications
Admin Assistant Required, Kraaifontein, Northern Suburbs. Company Name: New Talent. New Talent is hiring parcels. Managing samples. Interacting with clients & suppliers via email & phone call. Qualifications
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate or Auditing Degree (preferred) NQF7 Compliance Management Certificate (Advantageous) Minimum 3 - 5 years
vacancy for a Direct Sales Admin Manage. The rolle is responsible for the management of the end-to-end administration credit vetting Liaise with the respective rep and Manager on approval criteria Complete deal paperwork with Co-ordinate internal sales workflows in Itec's document management system (M-Files) Compile and submit commission
in the logistics industry is seeking a Logistics Admin Co-Ordinator to join their team. Based in Sandton administration, reviewing customs documents, rates management, project reviews and issuing purchase orders submission to Finance for invoicing Transport project management: Ensure that projects are correctly set up within Upload supporting documents into online document management system Review of projects and submit to finance